Freqently Asked Questions
Here at PAC electronic dog training systems we pride
ourselves on having the best installation
and instruction manuals available for these type of dog training products.
If purchasing a PAC dog training product please store
the training manuals carefully for future reference.
Below are some of the more common questions asked about
our electronic dog training systems, which we address
here and in the printed electronic dog trainier manuals.
PAC remote dog training series
Collar not Responding to Handset:
A. check battery status on both. If ok then:
B. check antenna on handset (remove and press trigger beside
collar, collar should respond. If so antenna is damaged, order a new one from
PAC.
C. collar is working ok, then make sure you are not using
the handset and collar in an area with many metal buildings or metal railings
are present.
D. collar is not placed snugly enough on dog. One finger
should separate probes from coat. Ensure long-haired breed probes are fitted
for those breeds
E. Collar needs to be reset. Touch handset contact area to
collar contact area: wait for LED on collar to turn to orange. Then press trigger
button, LED should flash green.
PAC electronic dog control fence
Dog is responding to collar even away from fence area:
Ensure boundary loop is not laid parallel to metal pipes or wires, even those
underground. If in doubt, use a metal detector to locate them before laying
the fence.
Dog is not responding to collar and ignores fence:
a. collar batteries are depleted: recharge
b. control unit is removed from mains: check
c. collar not fitting snugly enough: One finger should separate
probes from coat. Ensure long-haired breed probes are fitted for those breeds.
d. Collar needs to be reset outside of active zone. Use magnet
on recharging leads to reset collar.
e. Boundary Loop is buried too deeply: ensure it is not more
than 10cm (4 in) below ground).
f. Boundary Loop is connected to wrong connector on Control
Unit. Ensure 500m+ loops are connected to the 500m+ connector, and the return
section to the earth connector.
Collar is activating when I bring it near Control Unit:
Ensure boundar loop is braided at least once per 3 cm for the last 60 cm before
it enters the Control Unit. This cancels the signal and hence prevents the
collar from activating.
The boundary loop has been damaged in some way
Check status on the electronic fence Control Unit and visually inspect
boundary loop. If broken, use connectors to reconnect the loop wire
Bringing a dog across Boundary Wire:
When bringing a dog across wire, remove collar and use a designated opening
entrance so that the dog can see a visual reference to an acces/exit route.
Use this route always. Also, carrying your dog or putting him in your car and
driving him across the electronic fence boundary is other options.
If you need further help on any of our products including the Pac Collars
range and Electric Fence please don't hesitate to contact
us |
